MAKE A DIFFERENCE IN THE LIVES OF ANIMALS –  Kennel Team Leader (Dog Specialist), Animal Control Officer and Customer Service Representative.

COMPASSIONATE, MOTIVATED, DEDICATED AND PROFESSIONALLY ORIENTED INDIVIDUALS WANTED TO WORK IN MODERN SHELTER FACILITY FOR HUMANE SOCIETY OF ELKHART COUNTY

Kennel Team Leader – Dog Specialist

General Overview:  In the absence of the Kennel Manager the kennel team leader works with the clinic manager and/or the animal control manager to fill the kennel manager role and is responsible for managing and supervising the operation of the kennel and kennel staff.  Oversees animal custodial and remedial care, admissions, adoptions, post-adoption support, and euthanasia.  Helps to support the safety, sanitation and upkeep of the facility.  Answers staff questions and helps perform duties of an animal care attendant. Manages play groups and dog enrichment. Trains kennel staff and volunteers in dog behavior and safe handling.

Because this is a front line staff position working closely with staff, volunteers and the public, must maintain a pleasant, welcoming atmosphere that reflects professionalism and commitment to support the work of staff and volunteers.

Major Responsibilities – Team Leader:

  • In absence of kennel manager oversees the daily scheduling of kennel and animal care attendants.
  • Ensures necessary communications of protocols and follows through on such.
  • Makes daily inspection of shelter to ensure work is accomplished, animals are cared for and facility is sanitary.
  • Monitors safety compliance of staff and volunteers.
  • Helps with maintaining of information regarding animal population, adoption, euthanasia, special needs and circumstances which require attention, treatments being used with specific animals, etc.
  • Carries out protocols regarding proper storage and usage of controlled substances located in the code room.
  • Ensures intake procedures are carried out in a timely and effective manner and that data entry of all actions taken are maintained in shelter data base.
  • Ensures proper tracking of all vaccinations and other medical care given for each animal. Monitors the general health of shelter animals and ensures proper medical care as needed.
  • Confers with veterinarian or executive director to make final decision when questions arise regarding adoption or euthanasia in absence of clinic manager, kennel manager and animal control manager.
  • Confers with clinic manager regarding potential rescue options for animal’s care and well-being in absence of kennel manager including wild and exotic animals.
  • Confers with veterinarian regarding specific animals’ issues and ensures veterinary instructions are carried out.
  • Performs duties of animal care attendant. Works collaboratively with workers to achieve shelter goals.
  • Participates in team meetings to review procedures, discuss workplace issues and share ideas to improve animal care.
  • Keeps kennel manager informed of supply, equipment and facility needs. In their absence, ensures necessary information is directed to the executive director.
  • Helps coordinate the work of community service and ensures compliance with their court requirements and submission of necessary documentation.
  • Manages play groups and dog enrichment. Trains kennel staff and volunteers in dog behavior and safe handling.
  • Provides post-adoption support when necessary regarding dog behavior and training.
  • Performs such other duties as may be deemed necessary for the fulfillment of the Humane Society’s goals and objectives.

Qualifications and Skill – Good organizational skills; attention to detail; supervisory skills; self-motivated; knowledge in animal health and well being including nutrition needs, knowledge of common animal diseases, skills with animal first aid and CPR, skill in performing euthanasia; ability to temperament test animals; ability to recognize and understand animal behavior and body language; ability to safely handle and manage aggressive animals;  ability to identify animal species, breeds, ages and sexes; ability to identify signs of animal illness and injuries; good communication skills – verbal and written; team player; ability to work with data base and maintain records; ability to work with  computer; willingness to continue learning and research; euthanasia certified; ability to work well with broad spectrum of the community; certified professional dog trainer with shelter experience preferred; good sense of humor.

All employees must be able to provide their own transportation to and from work.

Availability to work a flexible work schedule including weekends.

Must be able to manage weight 50+ lbs.

Hours: Generally 40 hours per week

Classification: Shelter Support – Non-Exempt

Job Type: Full-time

Apply through Indeed or send a cover letter, resume and three work-related references to:

HSEC Job Search
54687 County Rd. 19
Bristol, IN 46507

EOE – For more information visit www.elkharthumanesociety.org

 _________________________

Animal Control Officer

General Overview: The Animal Control Officer is responsible to help enforce local and state ordinances concerning the care, use, and treatment, selling, licensing and impounding of animals. Conducts investigations and inspections, issues warnings, responds to injured animal calls and prepares reports of daily activities. Educates the public about relevant animal regulations and humane animal care. Collaborates with local law enforcement to address issues which may require prosecution or legal intervention. Also works in the shelter to support animal care functions.

Because this is a front line staff position working closely with staff, volunteers and the public, must maintain a pleasant, welcoming atmosphere that reflects professionalism and commitment to support the work of staff and volunteers.

Major Responsibilities:

  • Responds to dispatched calls in priority and determines appropriate action enforcing local and state animal laws and ordinances as possible.
  • Fields calls from the public regarding complaints, bite cases and other animal control issues ensuring logging of said complaints and ensures they are distributed to animal control officer on duty.
  • Processes all paperwork for strays, animals brought to the shelter, return to owners, etc. and interacts appropriately with members of the community.
  • Completes log sheets outlining daily activity and outcomes and any other paperwork required for processing completed activities.
  • While in the field, educates the public regarding responsible pet ownership and animal laws and ordinances.
  • If possible and as necessary, arbitrates disputes. Issues warnings and contacts law enforcement as necessary regarding citation violations.
  • Conducts general investigations of animal-related problems such as nuisance complaints, animals running at large, livestock kills, wildlife and possible cruelty situations.
  • Confers with the executive director and veterinarian as necessary to prepare written investigative reports that may be introduced as legal court evidence.
  • Ensures confidentiality is maintained in dealing with investigations and outcomes.
  • Assists in shelter cleaning and maintenance and care of impounded animals helping with job functions of animal care attendants.
  • Helps with transports as needed for wildlife rehabilitation and animals being transferred to other animal welfare and rescue groups.
  • On a daily basis, ensures preparation of animal control vehicle for road readiness and ensures vehicle and equipment are maintained and properly stocked.
  • Confers with the ACO Manager regarding equipment or vehicle needs.
  • Inspects animal-related businesses as contacted to ensure operation meets local and state standards.
  • Helps as necessary with routine inspections of collaborative rescue groups.
  • Ensures reports are prepared on all business and rescue inspections.
  • Assists callers with information and questions regarding situations such as trapped animals, nuisance, wildlife, etc.
  • Confers with the front office regarding the collection of necessary fees for shelter services provided off-site.
  • Maintains confidentiality of HSEC records, files and donations.
  • Fulfills intake procedures for impounded animals and ensures they are carried out in a timely and effective manner and that data entry of all actions taken are maintained in shelter data base.
  • Works collaboratively with HSEC team to achieve shelter goals.
  • Participates in team meetings to receive updates regarding procedures, discuss workplace issues and share ideas to improve animal care.
  • Performs such other duties as may be deemed necessary for the fulfillment of the Humane Society’s goals and objectives.

Essential Functions and Skills:

Good organizational skills; attention to detail; self-motivated; skills with animal first aid and CPR, performing euthanasia, basic laboratory techniques including drawing blood and administering medications and vaccinations; ability to temperament test animals; ability to identify animal species, breeds, ages and sexes; ability to identify signs of animal illness and injuries; ability to recognize signs of animal neglect, abuse and cruelty, knowledge of law enforcement principles and practices; knowledge of local and state animal laws and ordinances and of court procedures; knowledge in euthanasia methods and techniques; skill in animal restraint and capture methods and the ability to interpret animal body language; ability to maintain effective working relationships with other community professionals; good communication skills – verbal and written; team player; ability to work with database and maintain records; ability to work well with broad spectrum of the community; good sense of humor.

All employees must be able to provide their own transportation to and from work.

Must have a valid driver’s license.

Ability to manage a van in various climates.

Availability to work a flexible work schedule including weekends, evenings and holidays.

Must be able to lift heavyweight in excess of 50 lbs.

Spanish speaking a plus but not required.

Hours: 40 hours per week

Classification: Shelter Support – Non-Exempt

Job Type: Full-time

Apply through Indeed or send a cover letter, resume and three work-related references to:

HSEC Job Search
54687 County Rd. 19
Bristol, IN 46507

EOE – For more information visit www.elkharthumanesociety.org

 _________________________

Customer Service Representative

A friendly, compassionate and professionally oriented individual wanted — capable of supporting a professional office environment. Must be able to work in a fast-paced environment, capable of dealing with a broad spectrum of people and situations. Some animal behavior knowledge is helpful.

 

Skills and qualities required:

  • Strong verbal and written communication
  • Good organizational skills
  • Answering phone and office equipment familiarity a must
  • Capable of working independently as well as being a strong team player
  • Computer and database competency
  • Basic math skills
  • Ability to multi-task in a fast-paced environment
  • Animal knowledge and familiarity a plus
  • Saturday availability required
  • People-oriented and ability to deal with a variety of individuals from diverse backgrounds

     

Hours: 30 to 40 hours per week

Classification: Full-Time Administrative – Non-exempt

Full-Time Position with Benefits

Apply through Indeed or send a cover letter, resume and three work-related references to:

HSEC Job Search
54687 County Rd. 19
Bristol, IN 46507

EOE – For more information visit www.elkharthumanesociety.org

Spanish language experience is a plus

Required education: High school or equivalent

Job Type: Full-time

COVID-19 considerations:
All staff are wearing masks, have barriers and hand sanitizer. Foot traffic is being limited through the shelter.

 

*Updated 1/25/2021